Reference

Privacy Policy for Your we88 indonesia Account

When you open an account with us, your personal data and payment details are protected by clear, specific privacy rules.

Data encryption on deposits and withdrawalsClear retention timelines for account recordsDirect contact paths for privacy requests

Explore the Lobby Read FAQ

What Information We Collect and Why

we88 indonesia Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect your name, email, phone number and account details when you register. We also record your payment method choices — whether you use DANA, OVO, GoPay or QRIS — and the amounts you deposit and withdraw. Game session data, login times and device information are

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stored to verify your identity, prevent fraud and let you access your account across phone and desktop. We keep this information as long as your account is active, plus a set retention period after closure where local law permits. Your data is not shared with third
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parties for marketing purposes, and we do not sell or lease your details to advertisers or data brokers.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUT ANYTIME

How to Contact Us About Your Privacy

Live Chat Support Open the chat widget in the bottom right of your lobby. Our team responds during business hours in Jakarta timezone to answer privacy questions or help you update your account details.

Email Support Send a privacy request or data-access inquiry to our support address. We aim to respond within 3 business days and will verify your identity before sharing any personal information.

Account Settings Manage your privacy preferences directly from your account dashboard. You can review stored payment methods, update contact details and download your data export without contacting support.

SECURITY & RIGHTS

How We Keep Your Data Safe and Give You Control

Encrypted Payment Storage

All DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. Your full card or account numbers are never stored in plain text on our servers; we use token-based references for repeat payments.

Cookie and Tracking Policy

We use cookies to remember your login state, language preference and betting history so you don't re-enter this information each session. You can manage cookie settings in your browser; blocking them may limit some lobby features.

Data Access and Download

You have the right to request a full copy of your personal data we hold. Submit a data-access request via live chat or email and we'll prepare a downloadable file within 5 business days, where local law permits.

Account Closure and Deletion

Close your account at any time through account settings. We'll mark your profile as inactive and delete personal data after the retention period expires, unless we must keep records for legal or payment verification reasons.

Third-Party Data Sharing

We share minimal data with payment processors and identity-verification partners only to complete your transactions and meet fraud-prevention rules. We do not sell or broker your information to marketers or data aggregators.

Updates to This Policy

When we change our privacy practices, we'll notify you via email and display a notice in your account. Continued use after the change date means you accept the updated policy; contact support if you have concerns.

Privacy Questions Players Ask

Your account is marked inactive immediately. Personal data is retained for the period required by local law and payment regulations, typically 5–7 years for transaction records. After this window, your information is securely deleted unless we're required to keep it for legal compliance.

Payment information is encrypted with industry-standard SSL/TLS protocols. We store only a token or reference ID, not your full account numbers. Each deposit and withdrawal is verified against fraud-detection systems and requires your account login credentials.

Yes. Submit a data-access request through live chat, email or your account settings. We'll compile your registration details, transaction history, device logs and account preferences into a downloadable file within 5 business days, where local law permits.

No. We do not sell, rent or broker your personal data to marketers, data aggregators or any third party for profit. We share minimal information only with payment processors and identity-verification partners needed to complete your transactions.

Transaction records are retained for at least 5 years to comply with financial and anti-fraud regulations where local law permits. After your account closes, we retain the data for the same period before secure deletion, unless legal obligations require longer retention.

Contact live chat or email support immediately. Our team will review your account activity, verify your identity and help you secure your profile. Change your password, review recent transactions and consider linking a new payment method if needed.

Cookies help us remember your login and game preferences, but you can disable them in your browser settings. Some features like auto-login and session continuity may not work without cookies; you'll need to re-authenticate each visit.

Privacy Policy for Your we88 indonesia Account

How to Contact Us About Your Privacy

How We Keep Your Data Safe and Give You Control

Encrypted Payment Storage

Cookie and Tracking Policy

Data Access and Download

Account Closure and Deletion

Third-Party Data Sharing

Updates to This Policy

Privacy Questions Players Ask

01 What happens to my personal data if I close my account?

02 How do you protect my DANA, OVO, GoPay and QRIS payment details?

03 Can I see all the data you have on me?

04 Do you sell my information to other companies?

05 How long do you keep my withdrawal and deposit records?

06 What should I do if I think my account or payment data has been compromised?

07 Are cookies required to play on we88 indonesia?

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